Return policy for Mallgenuine

This return policy applies to purchases of Mallgenuine online painting and drawing products for adults.

Course access and returns

Because the products are delivered digitally, any return or adjustment requests are reviewed on a case by case basis.

How to request a review

If you would like us to review a purchase, contact the studio with your order details and a short description of your situation.

Outcome of requests

We will respond with a clear explanation of available options, which may include rescheduling or other adjustments related to your products.